As owners of a company many times people close in some unproductive practices based on the experience they have had year after year managing their business, however, Today if you are not willing to adapt to environmental changes, There may be many difficulties to excel from among the many options that their prospects or clients have and stay in time. One of the healthiest and most profitable ways to stand out on others is to give true attention to the suggestions of their clients.
Here are some tips on this topic:
- Set simple and precise mechanisms so that the client can communicate with you. It is necessary to know what you think about you and your business.
- Show respect and cordiality for people who criticize him and learn from it. Be objective with criticism since that can help you improve.
- When you receive a complaint from your clients you must give you the respective monitoring. The mimino you can do is call you to express your concern to solve the inconvenience. That action will give the person greater confidence and it is possible that any matter or problem can be solved if the client is calm.
- Try to periodically establish some type of “non -invasive” questionnaire that helps to determine the level of satisfaction that people have with their products or services. The latter will help you make the corresponding settings and also allow you to know about of new opportunities Business.
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